Nola Aronson, a Santa Clarita audiologist, is explaining how the health of her patients at Advanced Audiology is being protected as the coronavirus pandemic continues.
“We are totally open and ready to serve the hearing-impaired population in Santa Clarita, as we’ve been doing for the last 33 years,” said Aronson. “I think people still are uncertain about going out, but we are very safe here, following all the CDC guidelines and very careful, very clean.”
Rather than utilize the waiting room, patients call the office upon their arrival so an Advanced Audiology staff member can come outside to do a temperature check and ask a list of COVID questions, Aronson noted.
“They’ve already been asked (these questions) when they made the appointment, but we double check if anything has changed,” said Aronson.
Masks are required for both staff members and patients at all times, and thorough sanitation steps are taken between patients, Aronson added.
“We’re sanitizing our hands in between, we’re wiping down all the handles, we wipe down the chairs that everybody sits on, we wipe down the computer,” she said. “We have to do a lot of extra work in between patients.”
Individuals who are having hearing aid issues can make arrangements to drop it off in a cup outside the office for contactless service, according to Aronson.
“The person (from our office) comes and gets their hearing aid and cleans it and disinfects it and everything, and brings it back out to the patient so they (can) wait in their car,” she said.
After being required to temporarily close their office for several months when the pandemic began, Aronson explained that she has a goal of keeping her patients healthy so she can continue to offer hearing loss solutions and free hearing screenings to the community.
“We don’t want to close our business, so we’re very careful with that,” she said. “There’s not anybody that’s gotten sick from being here since June, since we’ve reopened, and we want to keep it that way.”
Aronson continued, “This has been a difficult time, including problems understanding with masks. We have great new technology that has a mask program built into the aid. We have also adjusted our pricing and have COVID-19 specials. We still offer baseline hearing screenings for free as your community audiologists. We now have three audiologists — two are doctors of audiology — and two hearing aid specialists. We continue to grow and expand to serve the SCV hearing-impaired population, including VA patients, all medical groups and L.A. Care. Come to where the people you see have been around. Advanced Audiology (has been) serving you for 33 years.”
Advanced Audiology was founded in 2010 by Santa Clarita audiologist Nola Aronson, who has been fitting hearing aids for more than 30 years. Advanced Audiology is the largest diagnostic hearing center in the Santa Clarita Valley, focusing on clients with hearing loss, tinnitus, ears ringing and more. Hearing tests, hearing aids and new sound infrared devices are also available at Advanced Audiology in addition to a complete hearing healthcare program that includes free batteries, quarterly cleanings and adjustments.
23822 Valencia Blvd. #103
Valencia, CA 91355